GETSUPPORT@DRESTINY.NET

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GETSUPPORT@DRESTINY.NET

Agreement

Upon checking 'agree' you are agreeing to the following: 

Scroll Down On Each Product Page To Review Product Descriptions, Sizing Information, Product Reviews, Shipping/Delivery Times & Policies, Return/Refund information & Policies and FAQs. Click each tab to review each subject separately.

1. You have reviewed shipping times for your Country and are fully aware of the delivery timeframes for the product(s) you are ordering. Also, you agree and accept that there is no guarantee your item will be delivered on time and that there will be no refunds if your order is delivered to you past the shipping time frames listed on the product(s) you are ordering. Each product must be checked for shipping times. (You can check the shipping times by clicking on Shipping/Delivery time tab on each product).

2. (a) You agree and confirm that when applicable you have used the Size Guide provided to you in order to select the correct size for the product(s) you are ordering and that you are not selecting a size based on your typical and/or usual sizing/buying habits. Also, you are aware and agree to the fact that if you receive an item and it does not fit that you are responsible for the shipping costs back to us unless the size chart is incorrect or unless there is a 'Free Return' sticker on the item you are returning. (*In very rare cases the 'Free Return' sticker is placed by accident and the decision made by our Return/Refund department is final and overrides the 'Free Return' sticker. You agree that you accept the final decision reached by the Return/Refund department.)

(b) You agree that if you claim the size guide is incorrect, that you will be required to provided photo evidence of the item(s) measurements. You agree that in each of the pictures you submit you must include a photo of the shipping label and a clear photo showing the measurements up close so that they can be reviewed by the Return/Refund department.)

(c) You agree that you must make your return claim within 15 days of receipt of your item with no exceptions. You agree that if we send you a Free Return label you must print and drop off the product(s) to the shipping company listed on the Return Label within 3 days of receiving the Free Return label. You agree we are in no way responsible for arranging to have your item picked up or dropped off.

3. You agree that you have reviewed the terms and conditions & the privacy policy and agree to everything stated therein. If you have not yet done so and would like to review this, then you can access it by clicking clicking here for the terms and conditions and here for the privacy policy.

4. That you have reviewed our return/refund policy located here in full as well our our shipping policy located here.

5. You agree to accept the terms of our chargeback protection plan that protects us against fraudulent chargebacks.

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